This policy explains how Code Craft Innovations ("we") collects, uses and protects personal information when you visit codecraftino.com, contact us or become a client.
1. Information we collect
- Details you give us: your name, email, phone number, company, budget and project information submitted through forms, email, phone or WhatsApp
- Client information: billing details, account access you grant us and project content you share
- Usage data: pages visited, device and browser type, approximate location and referring site, collected through cookies and analytics tools
2. How we use it
- To respond to enquiries and prepare quotes
- To deliver, support and invoice our services
- To improve our website and understand which content is useful
- To send occasional updates you have agreed to receive, which you can unsubscribe from at any time
- To meet legal, tax and accounting obligations
3. Cookies & analytics
We use essential cookies for the site to work and analytics cookies (such as Google Analytics) to understand how visitors use it. Advertising platforms may use cookies to measure campaigns. You can block or delete cookies in your browser settings; the site will still work without them.
4. Confidentiality of client data
Login credentials, customer data and business information shared during a project are treated as confidential. They are used only to deliver your project, accessed only by team members who need them, and stored using password managers and secure tools. Access is removed when a project ends.
5. Sharing your information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business, such as hosting, email, analytics, scheduling and accounting tools, under their own privacy commitments
- Third-party platforms needed to deliver your project, with your knowledge
- Authorities when required by law
6. Data retention
Enquiry information is kept for up to two (2) years unless you become a client. Client and billing records are kept for as long as required for legal and tax purposes, typically seven (7) years.
7. Security
We use HTTPS, access controls, two-factor authentication and reputable providers to protect information. No system is completely secure, but we take reasonable steps to prevent loss, misuse and unauthorised access.
8. Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. Residents of states with privacy laws, such as California, have these rights under those laws. We will respond within thirty (30) days.
9. Children's privacy
Our website and services are intended for businesses and are not directed at children under 13. We do not knowingly collect information from children.
10. Changes to this policy
We may update this policy as our services or the law change. The date at the top shows when it was last updated.
11. Contact
Questions or requests: email info@codecraftino.com, call +1 (201) 954-2470, or write to Code Craft Innovations, 23 Commerce Rd, Fairfield, NJ 07004, United States.
Questions about this policy? Email info@codecraftino.com or call +1 (201) 954-2470.